FAQ
Find answers to commonly asked questions
Products
We sell 100% premium human hair including raw virgin hair and Remy hair. All our hair is ethically sourced and undergoes strict quality control.
Yes! Our human hair can be colored, bleached, and styled just like your natural hair. We recommend having a professional colorist handle any chemical processes.
With proper care, our wigs can last 1-2 years, and our bundles can last 6-12 months. Following our hair care guide will help maximize the lifespan.
Shipping
Yes! We ship worldwide. Free express shipping is available on orders over $200. International orders typically arrive within 7-14 business days.
Domestic orders (USA): 3-5 business days. International orders: 7-14 business days. Express shipping options are available at checkout.
Returns
We offer a 30-day satisfaction guarantee. Items must be unworn, unaltered, and in original packaging to qualify for a return or exchange.